Kangjietong Europe Air Express Line Service Guide
1. Core Services & Transit Time
Backed by stable allocated flight capacity, our service provides cost-effective and time-definite door-to-door air express solutions for shipments to Europe. To cater to diverse shipping requirements, we offer tailored service tiers with multiple last-mile delivery options via UPS and DHL.
- Europe Air Express (Mainland Flight) – Premium Service: Fixed allocated flights, pickup available within 4-6 days after warehouse departure.
- Europe Air Express – UPS-T1: Fixed allocated flights, pickup available within 5-7 days after warehouse departure.
- Europe Air Express (Mainland Flight) – Economy Service: Fixed allocated flights, pickup available within 10-12 days after warehouse departure.
- Europe Air Express – UPS-T2: Fixed allocated flights, pickup available within 7-9 days after warehouse departure.
- Europe Air Express – DHL-T1: Fixed allocated flights, pickup available within 9-11 days after warehouse departure.
- Europe Air Express – DHL-T2: Fixed allocated flights, pickup available within 9-11 days after warehouse departure.
2. Billing Standards & Volumetric Weight Calculation
We adopt flexible volumetric weight calculation rules to effectively reduce logistics costs for bulky and lightweight shipments.
- Premium Service & UPS-T1: Volumetric Weight (kg) = Length (cm) × Width (cm) × Height (cm) / 6000
- Economy Service, DHL & T2 Services: Volumetric Weight (kg) = Length (cm) × Width (cm) × Height (cm) / 8000. The preferential calculation standard greatly cuts down freight costs for large-volume cargoes.
3. Channel Advantages & Last-Mile Delivery
- Stable Flight Capacity: Adopting dedicated allocated flights with guaranteed cabin space to ensure scheduled cargo departure and smooth pickup.
- Dual Last-Mile Options: Cooperating with two world-renowned couriers, UPS and DHL, for local European last-mile delivery. The service covers the entire European region with a high successful delivery rate and fully trackable logistics status throughout the whole process.
- Flexible Solution Matching: Sellers can freely select suitable solutions according to actual operational needs. The premium service caters to time-sensitive urgent restocking demands, while the economy line and DHL-T2 service deliver optimal cost performance for large and bulky shipments.
- 4. Customs Clearance & Tax Compliance
- DDP Tax-Inclusive Service: One-stop DDP (Delivered Duty Paid) service is available. Shippers only need to pay a one-time freight fee with no hidden customs charges or taxes incurred during transit, completely solving complex European VAT tax issues.
- Self-Tax Clearance: Support customs clearance with shippers’ own VAT numbers and provide compliant C88 customs duty certificates to ensure legal and safe cargo entry into European countries.
- Compliant Declaration: Accurate packing lists and commercial invoices must be provided for shipment. All product names shall be declared truthfully and in detail without vague general terms, so as to avoid customs clearance delays caused by inconsistent declaration information.
- 5. Shipment & Document Requirements
- Standard Document Preparation: Complete customs declaration documents (general trade declaration supported) are required for cargo handover to ensure all accompanying documents are accurate and valid.
- Amazon FBA Warehouse Delivery: For shipments destined for Amazon FBA warehouses, valid FBA barcode labels must be pasted in advance, and effective warehouse appointment information shall be provided.
- Packaging Specifications: All cargoes must be properly packed with sturdy outer cartons to prevent damage during long-distance air transportation and local last-mile delivery.
- 6. Notes & After-Sales Guarantee
- Prohibited Items: It is forbidden to ship illegal drugs, offensive weapons, endangered wild animals and plants, unpolished rough diamonds, obscene articles, and most meat and dairy products and other contraband goods.
- Service Commitment: We are committed to providing premium logistics services with transparent pricing and full-chain trackability. We provide professional after-sales support for issues such as logistics delays and parcel loss.